A visible purpose
Your chosen cause is included in the donation request so you can distinguish a general donation from a donation directed toward a program.
OUR APPROACH
Thoughtful support, from start to finish.
A straightforward way to choose a cause, make a gift and stay in touch with the work.
THE PROCESS
The care behind each gift
01
Understand the need
Begin with a clear program focus and a practical reason to help.
02
Choose a cause
Choose general giving, education, family support or church outreach.
03
Make a secure donation
Enter your details and continue to JJuma hosted checkout. We never store your card number.
04
Keep communication open
Browse updates and reach out directly about programs or donations.
TRANSPARENCY
Questions are always welcome.
Public reporting materials and updates should be reviewed before publication. If you need information on a specific gift or project, get in touch with our team.
Contact Donatee
FROM PURPOSE TO PAYMENT
Know the steps before you give.
A good giving experience begins before a payment is made. You should know which cause is selected, what amount and currency you are authorizing and where to turn if something goes wrong. Donatee keeps those choices visible in the form and uses a hosted checkout rather than collecting sensitive payment details on its pages.
Giving also raises questions about project selection and accountability. Specific program arrangements can vary, so we encourage supporters with restrictions or partnership questions to contact the team directly. Reporting and beneficiary stories are published separately when they can be supported with appropriate evidence and permission.
EXPLORE THE DETAILS
What you can expect as a donor
A separate payment checkout
JJuma Global displays the payment methods available for your transaction. Donatee does not ask for your mobile money PIN or card security code.
A reference if you need help
Keep the payment reference from checkout. It helps the team investigate a pending, failed or mistakenly repeated payment without asking for sensitive credentials.
WHAT TO EXPECT
Your donation journey
Take a closer look at the choices and practical steps relevant to this part of Donatee.
- 01
Choose an area
Start on any program page or the homepage donation form and select the kind of support that interests you.
- 02
Enter your details
Provide your name, email, country and donation amount. A phone number is optional in the website form.
- 03
Confirm on JJuma
You are redirected to the secure JJuma Global hosted checkout to authorize the actual payment.
- 04
Check the result
The return page checks the payment status on the server. If confirmation is delayed, save your reference and contact us before trying again.
COMMON QUESTIONS
Payment and project questions
For a question about a particular donation or project, you can always contact the team.
Is a donation confirmed when I reach the thank you page?
Not necessarily. The page asks the website server for verified status and displays pending if confirmation has not arrived.
Can I request a particular use for a large donation?
Contact Donatee before paying to discuss scope, restrictions, documentation and whether the proposed use can be accepted.
Do you process automatic monthly payments?
No. Monthly giving currently means choosing to return and make a new donation when you are ready.
There is room for your kindness
Make a donation A simple gift can help someone move forward.
Choose an area that matters to you. You will review your donation before leaving for secure checkout.